BTW GROUP

Job Duties & Responsibilities

• Handle all incoming and outgoing calls in a prompt, polite, and professional manner.

• Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.

• Ensure all landline numbers are functional and report any issues to the Admin Department without delay.

• Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.

• Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.

• Keep the reception area clean, organized, and presentable at all times.

• Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.

• Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.Job Duties & Responsibilities

• Handle all incoming and outgoing calls in a prompt, polite, and professional manner.

• Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.

• Ensure all landline numbers are functional and report any issues to the Admin Department without delay.

• Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.

• Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.

• Keep the reception area clean, organized, and presentable at all times.

• Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.

• Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.

Location : BTW Visa Services (India) Pvt Ltd Office no 702, Pranav Building, Gaondevi Road,Opp Gaondevi Bus Depot, Thane - 400602
Location: https://share.google/JhRd4LzJ5ZIuXGNlI
Salary - ₹15,000 – ₹18,000 per month