Question 1

What is BTW Group?

Accepted Answer

BTW Group is a diversified group of companies headquartered in Pune, Maharashtra. It brings together businesses that provide services in visas, financial solutions, holidays, translations, attestation & apostille, food & nutrition, digital marketing, e-commerce, and travel & tourism education.

Question 2

When was BTW Group established?

Accepted Answer

BTW Group started operations in 2011 as a proprietary firm. In 2014, it became a Private Limited company and has since expanded into multiple specialized companies across different service sectors.

Question 3

Which companies are part of BTW Group?

Accepted Answer

The group companies include:
BTW Visa Services India Pvt. Ltd.
PEC Attestation & Apostille Services India Pvt. Ltd.
PEC Translation Services Pvt. Ltd.
Journey Cart Holidays India Pvt. Ltd.
BTW Financial Services (IMF Pvt. Ltd.)
Travind Institute of Travel & Tourism Management Pvt. Ltd.
Pisum Food Services India Pvt. Ltd.
Cart 91 Shopping & Services India Pvt. Ltd.
WGBL India Pvt. Ltd.

Question 4

Who does BTW Group serve?

Accepted Answer

BTW Group serves individual clients, corporates, institutions, and travel partners across India and abroad.

Question 5

Where is BTW Group located?

Accepted Answer

BTW Group is headquartered in Pune, with additional branch offices in Thane, Dadar and Lower Parel.

Question 6

What services does BTW Visa Services provide?

Accepted Answer

BTW Visa Services assists with tourist visas, business visas, dependent visas, student visas, work permits, family visit visas, and work visas, with categories varying by country. The company also supports corporate clients through on-site visa desk services. In addition to visa assistance, we provide related services such as airline ticketing and travel insurance.

Question 7

Why should I trust BTW Visa Services?

Accepted Answer

Our ISO 9001:2008 certification demonstrates that we follow international standards to deliver consistent and high-quality visa and travel services. As a certified company, we strictly adhere to globally recognized quality management practices, ensuring customers receive professional, reliable, and standardized services from BTW Visa Services.

Question 8

How do I know whether to apply for normal or express processing?

Accepted Answer

This depends on your travel date. If you have sufficient time before departure, you can choose normal processing. If your travel is urgent, express processing is recommended  as it reduces the time to 1–2 working days. 
Regular Service: Typically takes 4–5 working days
Express Service: Usually completed within 2–3 working days

Question 9

Can BTW Visa Services guide me on which visa category to choose?

Accepted Answer

Yes. Depending on your purpose of travel—such as tourism, business, education, dependent, work, or family visit—our team will guide you in selecting and applying for the appropriate visa category.

Question 10

Does BTW Visa Services help corporate clients?

Accepted Answer

Yes. BTW Visa Services works with 500+ corporate clients, providing dedicated visa desks, streamlined visa management, and complete travel support. With extensive experience in handling corporate travel needs, we ensure smooth and efficient visa processing, tailored services, and reliable solutions for businesses of all sizes.

Question 11

What services does BTW Financial Services (IMF) provide?

Accepted Answer

BTW Financial Services (IMF) offers a wide range of financial solutions, including  insurance solutions (life, health, motor, travel, property), mutual fund investments, financial planning, retirement planning, tax planning, and wealth management. We help clients choose suitable protection and investment options tailored to their individual needs.

Question 12

What kind of insurance services are available through BTW Financial Services?

Accepted Answer

BTW Financial Services offers a wide range of insurance products, including life insurance, health insurance, motor insurance, travel insurance, and more. All insurance products are provided through insurers approved by the Insurance Regulatory and Development Authority of India (IRDAI). BTW IMF is a registered distributor with ARN (AMFI Registration Number) 282372.

Question 13

Does BTW Financial Services also distribute mutual funds?

Accepted Answer

Yes. BTW Financial Services is a registered distributor mutual funds from Asset Management Companies (AMCs) that are regulated by the Securities and Exchange Board of India (SEBI). We help clients invest in suitable mutual fund options, ensuring reliable, compliant, and professional guidance for their investment needs.

Question 14

How are the charges or commissions handled?

Accepted Answer

Clients do not pay extra service charges. For insurance, the commission is built into the premium as per IRDAI rules. For mutual funds, the distributor commission is included in the scheme’s expense ratio, as regulated by SEBI.

Question 15

Who can benefit from BTW Financial Services?

Accepted Answer

Individuals, families, and corporate clients can use the services for insurance protection and investment planning.

Question 16

What services does Journey Cart Holidays provide?

Accepted Answer

Journey Cart Holidays offers a complete range of travel services, including domestic and international holiday packages, air ticketing, hotel reservations, rail bookings, cruise bookings, customized travel itineraries, visa assistance, and travel insurance. We provide end-to-end travel solutions, ensuring efficient, cost-effective, and independent management of every aspect of your trip. We assure you of our best services, including visa services, travel insurance, and holiday packages. In short, Journey Cart Holidays can be your complete end-to-end travel resource, handling every aspect of your travel efficiently, cost-effectively, and independently.

Question 17

Can I book only hotels or other services through Journey Cart Holidays?

Accepted Answer

Yes. In addition to full holiday packages, you can book standalone services such as hotels, cruises, or rail tickets. Journey Cart Holidays is the only travel agency in Pune that allows customers to book holiday packages, air tickets, and hotels from a single interface. In addition, we also provide visa services and travel insurance, offering a complete travel solution for our clients.

Question 18

Does Journey Cart Holidays provide customized holiday packages?

Accepted Answer

Yes. Packages can be tailored based on your chosen destination, travel dates, budget, and specific requirements. Journey Cart Holidays is the only company that allows customers to book customized or individual holiday packages from a single interface. In addition, we provide visa services, air tickets, travel insurance, and other holiday packages, offering a complete travel solution for our clients.

Question 19

Can Journey Cart Holidays handle both individual and group travelers?

Accepted Answer

Yes. Journey Cart Holidays arranges travel for individuals, families, and groups. We provide customized and group tour packages, allowing you to view exciting itineraries.

Question 20

Does Journey Cart Holidays provide guidance before travel?

Accepted Answer

Yes. Our team assists you with all the necessary details to ensure a worry-free journey. This includes visa information and assistance—such as documentation support, appointment scheduling, and guidance throughout the application process—as well as travel insurance and local tips about your destination. For most international destinations, visas are required for Indian passport holders, and we provide complete support to help you obtain them smoothly.

Question 21

What services does PEC Translation Services provide?

Accepted Answer

PEC Translation Services is an ISO 9001:2015 certified translation company offering professional translation and localization services for a wide range of documents and industries. Our services include:
Document Translation: Personal, educational, legal, commercial, technical, certified, and visa translations
Localization Services: Website translation, software localization, mobile app localization, gaming localization, product localization
Industry-Specific Translation: Insurance, energy, human resources, food & beverage, style & fashion, retail, law & government, technology & software, e-commerce, media & entertainment, automobile, transport & logistics, medical, travel & tourism, education, manufacturing, engineering, publishing
Additional Services: SEO translation, transcription, multilingual DTP, proofreading, book translation, copywriting, university transcript translation, interpreting, transcreation, subtitling, business translation, and global language solutions
PEC Translation Services provides expert translations in multiple languages, including German, and ensures high-quality, accurate, and culturally appropriate results for all business, legal, technical, and creative needs.

Question 22

Are the translations certified and accepted internationally?

Accepted Answer

Yes. All translations are carried out by qualified translators, verified, and stamped by PEC. Certified translations are accepted by embassies, consulates, universities, and government offices worldwide.

Question 23

How many languages does PEC Translation Services cover?

Accepted Answer

PEC provides human translation services in 100+ international and regional languages, handled by native and professional translators.

Question 24

What makes PEC Translation Services reliable?

Accepted Answer

PEC Translation Services operates with a quality management system accredited under ISO 9001:2015, certified by TÜV India and TUV Nord. With over 8 years of operational excellence, PEC ensures accuracy, reliability, and confidentiality in every translation. Accuracy is the cornerstone of our services, supported by a rigorous quality assurance process that includes multiple rounds of proofreading and editing.

Question 25

How can I request a translation service?

Accepted Answer

To request a translation, clients usually call PEC Translation Services, after which our team provides the official email address to send a scanned copy of the documents. This scanned copy is sufficient for the translation process, so no physical submission is required. However, clients who prefer can also visit our office to submit documents in person.

Question 26

What services does PEC Attestation & Apostille provide?

Accepted Answer

PEC Attestation & Apostille offers professional attestation, apostille, and translation services for personal, educational, and commercial documents. Our services include:
Document Attestation:
Personal, educational, and commercial documents
Embassy Attestation
MEA (Ministry of External Affairs) Attestation
HRD (Human Resource Development) Attestation
Home Department/Mantralaya Attestation
SDM (Sub-Divisional Magistrate) Attestation
GAD (General Administration Department) Attestation
Notary Attestation
Translation Services:
Document translation
Language translation
Various types of translation services to support attestation or apostille processes
PEC ensures professional, accurate, and timely handling of all attestation, apostille, and translation requirements.

Question 27

What is the difference between attestation and apostille?

Accepted Answer

Attestation is the process of verifying documents for use in countries not part of the Hague Convention, following local procedures and often requiring embassy or consular legalization. Apostille is a globally recognized authentication for documents used in Hague Convention countries, issued as a standardized computer-generated stamp by the Ministry of External Affairs, which can be verified online and does not require additional legalization.

Question 28

How many clients and documents has PEC serviced?

Accepted Answer

PEC has successfully processed 30,000+ clients and served 60,000+ documents. These numbers continue to grow, as our offices receive new documents for processing every day.

Question 29

Where are PEC’s offices located?

Accepted Answer

PEC has its head office in Pune and branches in Thane and Dadar.

Question 30

Are PEC services accepted internationally?

Accepted Answer

Yes. PEC’s attestation and apostille services are recognized by embassies, consulates, and government authorities, making documents valid for official use abroad.

Question 31

How can I submit documents for attestation or apostille?

Accepted Answer

PEC provides convenient options for document submission. Clients across India can use our free pick-up and drop service. Those living near our offices may also submit documents in person at our branches in Pune, Dadar, and Thane.

Question 32

What is Travind Institute?

Accepted Answer

Travind Institute is a premier training and education center focused on travel, tourism, and aviation-related courses. We provide industry-relevant certification programs to help students build successful careers in the travel and tourism industry.

Question 33

Who can enroll in these courses?

Accepted Answer

Candidates who have completed their 12th grade are eligible for most courses.While 10th pass students can apply, they must be over 18 years old at the time of internships and placements, as per industry requirements.

Question 34

What courses does Travind Institute offer?

Accepted Answer

Travind provides a range of specialized travel and tourism programs, including: Sandwich Diploma in Travel & Tourism (9 months), Capsule Course (3 months), Fast Track Training (1 month), International Tour Manager, Entrepreneurship in Tourism

Question 35

What is the Sandwich Diploma course?

Accepted Answer

The Sandwich Diploma is a unique 9-month program that combines: Classroom theory, On-the-job training, Paid internship. This integrated approach provides students with hands-on experience and industry exposure.

Question 36

What are the potential job opportunities after completing the course?

Accepted Answer

Graduates can pursue careers in various sectors, including: Travel agencies, Airlines and aviation, Tourism boards, Tour operators and guides, Hospitality and event planning, Corporate travel management, Cruise industry

Question 37

What is the IATA certification, and how does it benefit students?

Accepted Answer

IATA (International Air Transport Association) certification is a globally recognized credential in the travel industry.Students who pass the IATA exam gain worldwide job opportunities and, if they rank first in India, receive a certificate directly from IATA.

Question 38

Is Travind recognized by any external bodies?

Accepted Answer

Yes. Travind’s courses are recognized by international and industry bodies such as ITT (UK), which adds value to students’ credentials.

Question 39

What courses does Travind offer?

Accepted Answer

Travind offers travel & tourism programs such as diplomas and certificate/short-term courses, with practical modules and on-the-job training elements.

Question 40

What products does Pisum export?

Accepted Answer

Pisum exports a wide range of high-quality Indian agro and food products, including spices, pulses, grains, fruits, vegetables, oilseeds, dry fruits, herbs, beverages, and dehydrated products.

Question 41

Do you offer customized packaging solutions?

Accepted Answer

Yes, we provide customized packaging based on client requirements including bulk, retail, and private labeling.

Question 42

What are your Minimum Order Quantities (MOQs)?

Accepted Answer

Our MOQs vary depending on the product type. For bulk exports, it usually starts from one full container load (FCL). Smaller shipments can be discussed based on availability.

Question 43

Can you provide samples before placing a bulk order?

Accepted Answer

Yes, we offer product samples to help clients evaluate quality before committing to a larger order. Shipping charges may apply.

Question 44

What certifications do your products and facilities hold?

Accepted Answer

Our products are processed in facilities certified with ISO 9001:2015, FSSAI, APEDA, and other export licenses, ensuring compliance with international quality standards.

Question 45

Which global markets does Pisum serve?

Accepted Answer

Pisum exports to countries across Asia, Europe, the Middle East, and the Americas, and is open to expanding into new international markets.

Question 46

What is your lead time for delivery?

Accepted Answer

Delivery timelines depend on product type, quantity, and destination. Typically, it ranges from 2 to 4 weeks after order confirmation and receipt of advance payment.

Question 47

How is product quality maintained during transit?

Accepted Answer

We use food-grade packaging and partner with reliable logistics providers to ensure products reach our clients fresh and contamination-free.

Question 48

What payment methods do you accept?

Accepted Answer

We accept payments via bank transfers (SWIFT/NEFT/RTGS), Letters of Credit (L/C), and other standard international trade payment methods.

Question 49

How can I place an order or request a quotation?

Accepted Answer

You can contact us via email at sales@pisumfoods.com (domestic) or export@pisumfoods.com (international), or submit your inquiry via our website https://pisumfoods.com

Question 50

What does Cart91 do?

Accepted Answer

Cart91 is an online bookstore in India offering a large collection of general and Marathi books across categories.

Question 51

When was Cart91 incorporated and where is it registered?

Accepted Answer

Cart91 was incorporated on 28 October, 2014 with its registered address Karve Road, Pune.

Question 52

What makes Cart91 unique?

Accepted Answer

Cart91 focuses on promoting regional literature, particularly Marathi books, alongside a wide range of general titles, making it a platform that celebrates both culture and reading.

Question 53

Does Cart91 only provide literature books?

Accepted Answer

No. Cart91 offers a diverse collection ranging from literature and novels to educational and non-educational books, making it a platform for readers of all interests and age groups.

Question 54

Does Cart91 cater only to Marathi readers?

Accepted Answer

No. While Cart91 has a strong collection of Marathi titles, it also offers books in other categories and languages for a diverse audience.

Question 55

What services does WGBL provide?

Accepted Answer

WGBL offers digital marketing solutions, software and mobile app development, and branding services tailored to help businesses grow online.

Question 56

Who can benefit from WGBL’s services?

Accepted Answer

Startups, SMEs, and established businesses across industries can partner with WGBL for customized digital strategies and technology solutions.

Question 57

How does WGBL support client success?

Accepted Answer

By combining data-driven marketing, creative design, and technology expertise, WGBL helps clients enhance their online presence, generate leads, and achieve measurable results.

Question 58

How is WGBL rated by its clients?

Accepted Answer

WGBL has consistently earned strong reviews across multiple platforms for its professionalism, reliability, and hassle-free services. Clients rate us 4.9 on Google, 4.8 on Facebook, 4.9 on Trustpilot, and 4.2 on Justdial, reflecting our focus on timely delivery and customer satisfaction.

Question 59

Where is WGBL’s office located?

Accepted Answer

WGBL is headquartered in Pune, Maharashtra, with its office on Karve Road.

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