Key Responsibilities:

Understand the client requirement, coordinate with them and issue the best airfares  

Search and compare airfares using GDS systems 

Book, block, and issue domestic and international air tickets

Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes

Research on different destinations domestically and Internationally. 

Search and collaborate for hotels.

Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs)

Assist clients via calls and emails, providing fare options, ticketing support, and travel advice

Ensure accuracy in passenger details and ticketing documentation

Maintain updated records of all bookings and transactions

Work closely with the sales and customer service teams to ensure seamless travel planning

Requirements & Skills:

Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.

Freshers toMinimum 1 year of experience in air ticketing, with hands-on GDS system knowledge (mandatory).

Good knowledge of airline rules, ticketing policies, and global travel norms.

Strong communication and client handling skills.

Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.

Detail-oriented with strong problem-solving and decision-making skills.

A team player who can also take ownership and work independently when needed.