BTW GROUP

Job Duties & Responsibilities

• Handle the complete lifecycle of attestation and apostille cases, including document verification, scrutiny, and submission.

• Ensure compliance with MEA, HRD, Embassy, and state authentication guidelines, while following SOPs and turnaround timelines.

• Coordinate smoothly with clients, vendors, and external authorities, including MEA, State HRD/Home Departments, and notary offices.

• Provide timely case updates to clients and handle escalations related to delays or documentation issues.

• Maintain accurate records of all processed cases and ensure zero-error documentation and data confidentiality.

• Prepare daily, weekly, and monthly case tracking reports, monitor TAT, identify delay patterns, and suggest process improvements.

• Lead and manage the team effectively, ensuring productivity, timely task completion, and achievement of business targets.

Location : BTW Visa Services (India) Pvt Ltd Office no 702, Pranav Building, Gaondevi Road,Opp Gaondevi Bus Depot, Thane - 400602
Location: https://share.google/JhRd4LzJ5ZIuXGNlI