BTW GROUP

Salary: ₹15,000 – ₹20,000 per month
Location :  https://share.google/kuk3QJnhbXUwvb1gP

Job Responsibilities

• Consult with clients over the phone regarding visa-related services and requirements.

• Resolve client queries and concerns through phone calls and email communication.

• Provide end-to-end assistance to clients throughout the visa application process.

• Attend to all client calls, emails, and inquiries in a timely and professional manner.

• Follow up with clients to ensure all required documents are submitted accurately and on time.

• Update clients on the status of their visa applications and provide necessary guidance.

• Maintain accurate records of client interactions and application progress.

• Deliver excellent customer service and ensure client satisfaction.

Requirements

• Good communication skills in English, Hindi, and/or Marathi.

• Strong customer service and client-handling skills.

• Basic computer knowledge and proficiency in MS Office.

• Ability to manage emails, documentation, and appointments efficiently.

• Strong attention to detail and organizational skills.

• Prior experience in visa processing, customer support, or a similar role is preferred but not mandatory.