Customer FAQs: Everything You Need to Know About BTW Financial Services
- Sushmita Bhandari
- Feb 23
- 1 min read
When it comes to insurance and investments, questions are natural—and important. At BTW Financial Services & IMF Pvt. Ltd., we believe that informed clients make confident decisions. As one of the most trusted financial service providers in India, we’ve compiled answers to some of the most frequently asked questions to help you get started with ease.

Do you help with claim settlement?
Yes. We offer complete claim assistance, helping you with documentation, submission, and follow-up to ensure smooth processing with the insurer.
Can I compare plans from multiple companies?
Absolutely. As a licensed Insurance Marketing Firm (IMF), we offer unbiased comparisons across multiple insurers so you can choose the plan that fits your needs and budget.
Do you charge a consultation fee?
No. Our initial consultations are completely free. Our focus is on helping you understand your options and guiding you to make informed decisions.
What happens if I miss a policy renewal?
We send timely reminders and assist with renewal processing. If a grace period or reactivation is required, we’ll guide you through the next steps.
What types of financial services do BTW Financial Services provide?
We offer health, life, motor, and travel insurance, as well as mutual fund investments, SIPs, and retirement planning—all with personalized support.
Still have questions? Reach out to our team—we’re always here to help.
At BTW Financial Services, your clarity and confidence come first.
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