How Pisum Ensures Quality and Customer Satisfaction

At Pisum Food Services Pvt. Ltd., quality isn't just a goal—it’s our promise. Whether we’re sourcing grains from trusted farms or shipping retail-ready food packs across the globe, our commitment to excellence is at the core of everything we do. That’s why importers, retailers, and food brands around the world choose Pisum with confidence.

A Pisum Food Services employee conducts a quality check, illustrating the company's commitment to ensuring superior standards and customer satisfaction.

Here’s how we maintain top-tier quality and deliver lasting satisfaction:

Rigorous Multi-Stage Quality Checks

Every product undergoes multiple quality control stages, including cleaning, grading, metal detection, moisture testing, and visual inspection. We ensure uniformity, purity, and compliance for each batch.

Certified Processing Facilities

Our operations adhere to FSSAI, ISO, HACCP, and other global food safety standards. Our infrastructure includes hygienic processing zones, modern equipment, and trained staff for precise handling.

Batch-Level Traceability

We maintain detailed records from sourcing to shipping, offering full traceability and accountability for every product delivered. This helps us maintain consistency and meet international audit requirements.

Customer-Centric Packaging & Labeling

Our packaging is not only food-safe but also tailored to client specifications—from retail pouches to bulk containers and private labels. We ensure packaging aligns with market expectations and shipping standards.

Responsive Support & Communication

Our client support team provides real-time updates, shipment tracking, and pre- and post-sale assistance. We take feedback seriously and work proactively to ensure satisfaction.

Consistent Performance, Global Trust

What truly sets us apart is our ability to deliver consistently, build long-term relationships, and adjust to market demands—all while maintaining top-notch product quality.

Pisum Food Services – Because great food exports begin with great quality.