Step-by-Step Process: How Pisum Delivers Its Services

Pranav Phale
Jan 24
2 min read

Updated: Jul 10

At Pisum Food Services Pvt. Ltd., we’ve designed our service delivery process to be efficient, transparent, and export-ready. Whether you're a first-time importer or a long-term global partner, our structured approach ensures that every batch is handled with care, compliance, and clarity.

"Efficient Logistics at Pisum: A team member systematically checks inventory in a climate-controlled facility, underscoring the company's commitment to quality and precision in service delivery."

Here’s a step-by-step overview of how we deliver our food export services:

Step 1: Inquiry & Requirement Gathering

Clients reach out via email or website to share their requirements—such as product type, quantity, packaging preferences, destination country, and expected timeline. We respond promptly with tailored recommendations and product catalogs.

Step 2: Quotation & Customization

Based on your input, we provide a detailed quotation that includes:

Product specifications
Custom packaging options (bulk or retail)
Pricing based on volume
Delivery timelines and export terms

Private labeling and branding requests are also discussed here.

Step 3: Order Confirmation & Documentation

Once approved, the order is confirmed, and we initiate:

Proforma invoice issuance
Advance payment coordination
Regulatory and shipping document preparation including Certificate of Origin, COA, and phytosanitary certificates if required.

Step 4: Production & Quality Checks

The selected product is sourced, cleaned, graded, and packed at our certified processing facility. Every batch undergoes strict quality control and food safety checks.

Step 5: Packaging & Logistics

We ensure food-grade, export-compliant packaging—followed by safe loading, palletization, and container sealing. Our logistics team manages freight booking, customs clearance, and shipping coordination.